PAYMENT POLICY

1. Payment Policy

1.1. Hanatutor provides online language lessons (also referred to as “classes” “lessons”, or “sessions”) through, but not limited to, virtual video communication platforms, Hanatutor App, and this platform.

1.2. The company is responsible for the authorized users and is liable for payment of any services offered to the authorized users through our platform.

1.3. The teaching agreement service will only be activated and in effect, once payment has been made for any lesson booked.

1.4. The user agrees to make all payments to Hanatutor through the payment methods provided on this platform only. Hanatutor will not be held liable for any monetary losses if the user did not adhere to the payment methods stipulated.

1.5. Payment should be made 6 hours before the booked lesson.

1.6. Payment can be made through PayPal, Tosspayments. If payment was made through a bank transfer, proof of payment should be sent to Hanatutor via email or WhatsApp for confirmation before the booking can be finalized.

1.7. The user is required to pay for service fees, VAT, or any other additional payments that may apply.

1.8. Users are required to pay service fees, VAT, or any other applicable additional costs. The lesson fees are set directly by the tutors, and the total cost for each package, which consists of 25-minute and 50-minute lessons, is automatically determined based on the rates set by the tutor. Students can choose the subject and lesson time, and may be able to pay a discounted rate from the tutor's set price. For trial classes, the fees may be free or discounted depending on the tutor. Please note that the maximum number of free trial classes is set at three, but this is subject to change based on company policy.

1.9. All payments by Hanatutor to tutors shall be made on the 20th of each month.

1.10. Payments to tutors from Hanatutor are made via PayPal, Payoneer, etc., using the account information provided during registration. Therefore, it is essential to ensure that the account information is entered accurately. Hanatutor is not responsible for any issues arising from incorrect account information; the responsibility lies with the tutor.

2. CONTACT US

For any questions, comments, support, or help concerning our privacy policy, please send an email to: support@Hanatutor.com

Created: July 1st, 2024.